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Operations Management

This course introduces students to the essential and fascinating world of Operations Management (OM). Operations surround us everywhere yet remain deceptively invisible.

Course Introduction

This course aims to provide a broad overview of the OM topics and application areas.

It is designed to help students recognize the ubiquitous presence and distinct types of operations; learn fundamental concepts, frameworks, and models for managing them; and explore different OM movements from the lenses of these concepts, frameworks, and models.

The course sessions are evenly split between qualitative frameworks and quantitative models – both approaches are essential. The course takes a three-pronged approach to achieve its goals:

1. Build a shared understanding of fundamental OM frameworks and models

2. Deepen insights into the OM frameworks and models through individual exploration

3. Broaden the OM knowledge through the sharing of individual lessons in the classroom

The course is designed to meet the following three Learning Objectives:

Course Objectives

The course is designed to meet the following three Learning Objectives:

  • Comprehend various OM frameworks and models helpful to think logically and solve problems in various operations settings.
  • Apply appropriate OM frameworks and models to obtain analytical results (numeric and qualitative) and interpret them to support OM decision-making.
  • Display a deep understanding of OM ideas through application in case settings.

Course Requirements

None. This course has no prerequisites.

Teaching Faculty

Shardul Phadnis

Professor Shardul Phadnis

Dr. Shardul Phadnis is Associate Professor of Operations and Supply Chain Management at the Asia School of Business. Previously, he served as the Associate Professor and Director of Research at MIT SCALE Network’s Malaysia Institute for Supply Chain Innovation. His research explores the intersection of supply chains and strategic management: how organizations create value by orchestrating supply chain operations, and how strategy processes influence adaptability of supply chain structures and processes.

His book “Strategic Planning for Dynamic Supply Chains: Preparing for Uncertainty Using Scenarios” (Palgrave Macmillan, 2022) describes first-hand accounts of applications of scenario planning in three in-depth cases involving strategic supply chain planning in businesses and long-range planning in governmental transportation planning agencies.

Shardul’s current research examines three lines of inquiry: supply chain resilience through vigilance enabled by scenario planning, value creation by managing operational uncertainty in supply chains, and analysis of end-to-end supply chain configurations. His research has been published in journals such as Strategic Management Journal, MIT Sloan Management Review, Production and Operations Management, and Technological Forecasting & Social Change. He received the Giarratani Rising Star Award for the year 2015 from the Industry Studies Association for his research in apparel supply chains.

Shardul is a member of the editorial board of Futures & Foresight Science, and has served as a reviewer for several leading management journals and academic conferences.

Shardul holds a Ph.D. in Engineering Systems from the Massachusetts Institute of Technology. He teaches graduate-level courses in logistics management and supply chain strategy, and scenario planning in executive education. Before beginning his academic career, Shardul worked in manufacturing firms for seven years and led the Continuous Improvement program at a design-to-manufacture firm.

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